KYC (Know Your Customer) / Verification Policy

At Orozino.vip, we are committed to maintaining a secure and compliant environment. As part of our legal and regulatory obligations, we implement Know Your Customer (KYC) procedures to verify the identity of our users.

1. Purpose of KYC

The purpose of KYC verification is to:

• Confirm the identity of our users
• Prevent fraud, identity theft, and financial crime
• Ensure compliance with Anti-Money Laundering (AML) regulations
• Maintain a safe and fair gaming environment

2. When Verification is Required

Verification may be required in the following situations:

• Upon account registration
• Before processing withdrawals
• When suspicious or unusual activity is detected
• When account details are updated

Accounts may be temporarily restricted until verification is completed.

3. Required Documents

Users may be asked to provide the following documents:

• Proof of Identity: Passport, driver’s license, or national ID card
• Proof of Address: Utility bill, bank statement, or official document (issued within the last 3 months)
• Payment Verification: Screenshot or copy of the payment method used

All documents must be clear, valid, and match the account holder’s details.

4. Verification Process

The verification process includes:

• Submission of required documents
• Review and validation by our compliance team
• Notification of approval or request for additional information

The process may take up to a few business days depending on the complexity of the verification.

5. Data Protection

All personal information and documents provided during verification are handled securely and in accordance with our Privacy Policy. Data is encrypted and only accessible to authorized personnel.

6. Failure to Verify

If a user fails to complete verification:

• Withdrawals may be delayed or declined
• Account access may be restricted
• The account may be suspended or closed

7. Ongoing Monitoring

We may conduct ongoing checks and request additional verification at any time to ensure continued compliance with legal requirements.

8. User Responsibilities

Users are responsible for:

• Providing accurate and up-to-date information
• Ensuring submitted documents are valid and readable
• Cooperating with verification requests

9. Contact

If you have any questions about the verification process, please contact us:

Email: support@orozino.vip